Live demo

We built this for HealthHero

This isn't a slide deck. It's a working AI agent that answers patient questions about virtual GP appointments, mental health support, prescriptions, the My HealthHero app, and access through your employer or insurer. Try it.

Try the HealthHero AI agent

Ask it about booking a video GP, mental health support, prescription delivery, the My HealthHero app, or how your employer or insurer benefit works.

How do I book a GP video appointment?
I get HealthHero through my employer, how do I activate it?
Can I see a counsellor about anxiety?
Where is my prescription delivery?
I can't sign in to the My HealthHero app
Can I share my consultation summary with my NHS GP?

What Lorikeet can deliver for HealthHero

Built for the digital clinic patient journey, from booking a virtual GP through prescription delivery, with regulated-content guardrails throughout.

Patient-aware conversations

Patients ask in their own words. The agent understands GP bookings, mental health support, prescription queries, and app access.

All channels available

Same AI brain across chat, voice, and email. Consistent answers about appointments, prescriptions, and programme access.

Regulated content built in

CQC-aware guardrails keep the agent off clinical advice. Urgent symptoms always routed to 999 or NHS 111.

24/7 availability

Patients don't wait for opening hours. Booking help, prescription tracking, and app issues handled around the clock.

Ready for your systems

In production, connects to your booking platform, prescription dispensing, eligibility checks across employer and insurer programmes, and the My HealthHero app.

Deploy in days

This whole demo went up in hours. Your production launch can be just as quick.

How we built this for you

This demo? Built from scratch for HealthHero. Real logic for real patient scenarios.

1

Mapped your scenarios

GP bookings, mental health support, prescriptions, app access, employer and insurer eligibility. All covered.

2

Added your knowledge

HealthHero's website content plus articles on My HealthHero app, repeat prescriptions, and B2B2C programme access. All searchable.

3

Set the safety controls

No clinical advice outside approved content. Urgent symptoms always signposted to 999 or NHS 111. Confidential mental health handling throughout.

4

Went live

Chat is working right now. Ready to plug into your booking systems, prescription platform, and partner eligibility feeds.

Ready to add the world's best CX AI?

Connected to your real patient data, booking systems, and partner eligibility feeds. This sandbox is just the start.

Finish setting up your sandbox